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When buying Apple products at Zoommer, consumer gets the best warranty conditions along with the best price.

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    International warranty – the Apple products purchased at our chain will be provided with a service at the Apple’s authorized service center anywhere in the world during one year.

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    Standard 7-day exchange warranty – if the smartphone will turn out to have a factory defect during 7 (seven) days after a purchase (not including visual damage and software fault), the consumer will address the service center. After examining/checking the smartphone, service center will issue the act of faulty smartphone exchange. (If the product’s initial form is preserved without damage and the smartphone is presented with full kitting and undamaged box within the noted time). On the basis of the noted act, consumer will get a totally new smartphone in return.

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    Standard 1-year exchange warranty – if more than 7 days have passed after purchasing the smartphone and it appeared to have a problem, consumer will address the service center. After examining/checking, local service center will send the smartphone abroad, at Apple’s authorized service center. After examining-testing the smartphone, international service center will issue corresponding conclusion. If the product appeared to have a factory fault/error, it will be exchanged into a new smartphone during one year (totally new smartphone with a box and identical IMEI code + renewed 1-year international warranty), however, if it was decided that the technical fault was caused by the misuse of the device, the warranty will be dismissed.

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    In case of an event under the warranty, the consumer will be provided with an Apple smartphone for the temporary use.

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You will not be able to use the Apple international warranty, if:

  • The warranty is overdue;
  • The warranty coupon is not presented/is lost;
  • The data in the warranty coupon is deleted, changed or altered;
  • On the warranty coupon or on item’s body, it is impossible to read serial number/IMEI code or it is ripped off;
  • The device seems to have a visual or mechanical defect/damage;
  • Seal or filling is damaged or ripped off;
  • The device had been used for an unsuitable purpose;
  • The device was dismantled (opened) for an arbitrary repair or any other purposes;
  • The damage was caused by a computer virus or inappropriate files;
  • The damage was caused by a penetration of foreign body or liquid into the mechanism;
  • The damage was caused by the malfunctioning of an electric network (voltage inconstancy), dampening the mechanism, corrosion, impact of high or low temperature, breaking of the terms and conditions of operating and storing, the result of unqualified repair works conducted by the incompetent person;

 

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    1+1 year extended warranty from Zoommer – after expiry of the international warranty, Zoommer offers additional one-year warranty support. On the second year of warranty period, you will be able to have a free service from the local service center, which includes:

    • Free software service for the smartphone;
    • Free repairing of the smartphone (it does not include the price of the spare parts. Noted price is covered by the consumer).