Our website offers customers a flexible product reception system. You can use both courier services across Georgia and the order pickup service from a branch.
The delivery service is divided into three main categories:
-
1. Standard Delivery
Carried out throughout Georgia (Tbilisi and regions).
• Cost: 5 GEL.
• Free delivery: If the total order value exceeds 50 GEL.
• Deadlines: 3-5 working days. -
2. Express Delivery
Available only in Tbilisi and Kutaisi.
• Cost: 5 GEL.
• Deadlines: Orders before 15:00 - same day. After 15:00 - next day. -
3. Scheduled Delivery
Allows you to determine the desired time in advance.
• Cost: 5 GEL.
• Time slots: 12:00 – 15:00; 15:00 – 18:00; 18:00 – 21:00.
Logistics Partners:
Express/Scheduled delivery: "Zoommer" internal courier, Glovo, Wolt.
Standard delivery: "Georgian Post", FedEx.
* Express delivery is available on a limited basis: Lilo, Ponichala, Orkhevi, Airport, Avchala, Tsavkisi, Okrokana, Tskneti.
** Courier service does not apply to special administrative units (Mestia, Stepantsminda, Dusheti, Tianeti, Tsageri, Lentekhi). Here, orders are issued from the post office.
Note: Deadlines may change slightly during holidays or force majeure.
*** Please note that courier services do not include "door to door" service.
Pickup Terms
When purchasing products, you can choose the pickup service from a desired branch.
-
Order processing and notification:
You will receive an SMS notification about the readiness of the order.
*In case of bank transfer, sending the receipt is mandatory: [email protected] -
Rules for receiving products:
Presentation of ID (or passport) in physical or electronic form is mandatory. -
Deadlines:
• If the item is in the branch: Pickup is possible immediately upon receiving the SMS.
• If the item needs to be moved: 2-5 working days.
Attention: Withdrawal of orders placed within the "Cheaper Together" offer from the branch is limited.
